Shipping & Delivery

Everything you need to know about getting your order to your door. Timelines, tracking, freight delivery for larger pieces, backorders and what to do if something comes up along the way.

10 articles

How long will my order take to arrive? How do I track my order? My order says "fulfilled" but there is no tracking update yet. What does that mean? What should I expect with freight delivery for larger pieces? My order has not moved in days. What should I do? Do you offer expedited or rush shipping? Why is my order on backorder and when will it ship? Can you deliver to an apartment or a building that requires a certificate of insurance (COI)? My order arrived in multiple packages. Is the rest still coming? Do you ship internationally?